The paper jams. The print jobs stall. They disconnect from the computers.
And wireless printers are even more temperamental. Because wireless connections are always dropping or slowing down the more people join the network, wireless printers are also going down.
So, I now have a Printer Troubleshooting 101 guide.
· Is the printer on?
· Is the printer online?
1. Go to Control Panelà Devices and Printers
§ If your printer is online it has a full color icon. If printer is offline it is greyed out.
2. If Offlineà Check cables (Internet cable and/or USB cable)
3. Turn Printer Off and On Again
4. Check the Print Queue
§ Go to Startà Devices and Printers
§ Right Click on your printeràSee What’s Printing
§ Select file waiting to printerà DocumentàCancel
§ Go to Printerà Open as Administratorà Cancel All Documents.
5. Reconnect the printer
§ Go to Start àDevices and Printers
§ Highlight printerà Click Remove Printer
§ Add a PrinteràAdd a Network, Wireless or Bluetooth Printer
§ Find your printer (pick one with only theIP address on the right column—192.168.X.xxx)
§ Print a Test Page
· Ask your friendly Techie if problem persists.