Printers...the bane of my existence

Printers. Blerg.  I just really hate printers.
The paper jams. The print jobs stall. They disconnect from the computers.

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And wireless printers are even more temperamental. Because wireless connections are always dropping or slowing down. The more people who join the network, the slower the WiFi and wireless printers are also going down.
So, I now have a Printer Troubleshooting 101 guide.
You're welcome.

·   Is the printer on?

·   Is the printer online?

1.    Go to Control Panel--> Devices and Printers

a)  If your printer is online it has a full color icon.  If printer is offline it is greyed out.

2.    If Offline--> Check cables (Internet cable and/or USB cable)

3.    Turn Printer Off and On Again

4.    Check the Print Queue

a) Go to Start--> Devices and Printers

b) Right Click on your printer-->See What’s Printing

c)  Select file waiting to printer-->Document-->Cancel

d)  Go to Printer-->Open as Administrator-->Cancel All Documents.

5.    Reconnect the printer

a)  Go to Start-->Devices and Printers

b)  Highlight printer--> Click Remove Printer

c)  Add a Printer-->Add a Network, Wireless or Bluetooth Printer

d)  Find your printer (pick one with only theIP address on the right column—192.168.X.xxx)

e)  Print a Test Page

·      Ask your friendly Techie if problem persists.

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